How much is shipping?

All orders will be delivered through one of the following methods:

Royal Mail Tracked 24 (

Royal Mail Tracked 48

(Option selected at check out).

Delivery usually takes 2-4 business days.

Please see or Payment & Shipping information for more detail.

When will I receive my order?

Items are currently made to order.

Your Order will be dispatched within 3-5 working days. (we will inform via email you should there be any reason for this time to be extended, e.g. At busy times, such as Christmas).

Processing of orders placed after 1200 will not start until the following day.

Processing of orders placed after 1200 on a Friday will not start until the following Monday, (not including Bank Holidays).

You will Receive an email when your item has been Dispatched, with a Royal Mail tracking number.

Once you order has been posted the timing of the delivery is out of our hands.

However, you will normally Receive your order 1-3 days after posting.

Please see or Payment & Shipping information for more detail.

Can I return my order?

due to Hygiene reasons we are unable to Accept returns on earrings Where the hook/Pin are unable to be replaced, except if the item is faulty.

The customer will need to cover the cost of postage for returns. (This cost will be included in refund on faulty items only).

Please read our returns procedure here should you want to return an item.

I have allergies to certain metals, what are your earring hook/pins made of?

All hooks are made from surgical steel.

All Stud Pins are made from surgical steel or Plastic. (Plastic pins are used when metal ones might affect the look of the design).

All stud backs are made from surgical steel or silicone.

All other metal Jewellery findings are made from stainless steel.

Please Contact us here if these are not suitable. we can discuss another option for you. (there may be a small extra charge).

Why do pieces cost so much more than the supermarkets, chain stores, low price websites?

Supermarkets, big chains, and cheap online stores, make items by machine, in bulk, with not always but often, cheap labour and low quality materials. They also have the finance to throw lots of money at these things.

This is a solo run site, each item is made to order by hand, by me. There are no other employees. Just me. That’s why it takes longer sometimes too.

There’s time and care put into each item. Sole traders in handmade items, need to cover materials, website/payment systems percentages, our electricity, and our TIME. In fact often these kind of traders, pay themselves minimum wage and don’t charge what should be the full price. (There’s actually a formula to what you should charge for your handmade products). We do understand that this means that some people cannot afford to buy pieces, but look out for discounts, request gifts, or a gift voucher. (I will be adding these at some point soon).

I hope this helps people to understand why people charge what they do for handmade products.

If you have any further questions, please review our information pages, (links at foot of page) or contact us here.